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Frequently Asked Questions
General Questions
Adventure Van Life is a UK specialist in campervan, motorhome, overlanding, and off-grid equipment. We supply premium products for campervan conversions, van life, and outdoor adventures, including genuine AUTOTERM diesel heaters, electrical systems, batteries, solar equipment, refrigeration, and much more.
We pride ourselves on offering:
- The Home of AUTOTERM UK
- Premium brands you can trust
- Expert technical advice
- Fast next-day UK delivery via DPD (on eligible products)
- A comprehensive 3-Year Warranty on eligible products
- Over 8 years of industry experience
- A network of more than 500 authorised dealers across the UK and Europe
AUTOTERM Diesel Heaters
Yes. Adventure Van Life is proud to be The Home of AUTOTERM UK, supplying genuine AUTOTERM diesel heaters, installation kits, accessories, spare parts, and controllers.
The correct heater depends on your vehicle size and intended use.
Our team can recommend the ideal solution for:
- Campervans
- Motorhomes
- VW Transporters
- Ford Transit Custom
- Mercedes Sprinter
- Expedition vehicles
- Boats
- 4x4s
If you're unsure, simply contact our team for expert advice.
Absolutely.
Our experienced team can help you choose the correct installation kit and answer technical questions before you purchase.
Delivery
We offer next-day delivery via DPD on many stocked items ordered before the daily cut-off time.
Tracking information is provided once your order has been dispatched.
Yes.
Adventure Van Life ships throughout the UK and to customers across Europe.
Shipping options and delivery times are displayed during checkout.
Yes.
Once your order has been dispatched, you'll receive tracking details via email so you can monitor your delivery.
Warranty & Returns
Many of our products include a 3-Year Warranty, giving you added peace of mind when purchasing from Adventure Van Life.
Please check the individual product page for warranty information.
If you experience a manufacturing fault, simply contact our customer support team.
We'll work with you to resolve the issue as quickly as possible.
Yes.
If you've changed your mind or need to return a product, please contact our customer support team.
Items should be returned in accordance with our Returns Policy and in their original condition where possible.
Products
No.
We stock a wide range of campervan and off-grid equipment including:
- Campervan accessories
- Electrical systems
- Lithium batteries
- Solar panels
- Fridge freezers
- Ventilation systems
- Water systems
- Campervan showers
- Outdoor cooking equipment
- Camping accessories
- Recovery equipment
- Overlanding products
Yes.
Many of our products are perfect for self-build campervan projects.
If you're unsure about compatibility, our technical team is happy to help before you purchase.
Customer Support
Of course.
We're always happy to help you choose the right products for your vehicle and answer any technical questions.
Our goal is to ensure you purchase the correct equipment the first time.
Absolutely.
Whether you're building your first campervan or upgrading an existing vehicle, we're here to offer practical advice and recommend products that suit your needs and budget.
Payments
We accept all major debit and credit cards along with a range of secure payment methods available during checkout.